For partners

Launch an asset-return business. Don't build one.

The turnkey platform — your brand, your rates, your clients, with the whole business already built behind it.

Resellers · VARs · MSPs · ITADs · OEM channel
The barrier

Processing partners, packaging, certified data destruction, contracts, and billing. Years to build.

Every piece has to exist before the first device moves, and each one is its own negotiation. Most channel businesses look at that list once and decide to refer the work out instead — which hands the account to whoever takes the referral.

The ecosystem

Certified processing sites with real coverage, packaging that survives the carrier, freight rates that don't eat the recovery. Contracted, not sourced per deal.

The paperwork

Statements of work, service agreements, data-handling terms, chain of custody a client's security team will actually sign off. Drafted once, reused per client.

The back office

Per-unit settlement, fee schedules applied line by line, a reconciliation run that produces something finance can invoice from without a spreadsheet in between.

Ninety seconds on what that looks like already built

For partners Launch a branded asset-return business with the ecosystem, contracts and billing already built.
The opportunity

How big is this for you?

Enter your client base and we'll size the annual device volume moving through it.

Not a quote — a scale estimate, computed from your inputs. Tell us the shape of your client base and we'll size it with you.

1,700–2,450 pickup and delivery events a year across a single 2,500-device client fleet Device-movement model, Circular Momentum
0.7–1.0 events per remote employee per year — the multiplier to run across your own installed base Device-movement model, Circular Momentum

Where the movement comes from

Six categories, one client fleet, a full year. Shares are of total events. Two of them run outbound — devices going to people, not coming back — which is why the same logistics carries new-hire deployment and accessories as well as returns.

Scheduled refreshes

725 events a year — 34.9% of all movement. Inbound.

Accessories / peripherals

437 events a year — 21.1% of all movement. Outbound.

New-hire deliveries

312 events a year — 15.1% of all movement. Outbound.

Offboarding pickups

312 events a year — 15.1% of all movement. Inbound.

Repairs / failures

187 events a year — 9.0% of all movement. Inbound.

Ad-hoc

100 events a year — 4.8% of all movement. Inbound.

Device-movement model, Circular Momentum · basis: a 2,500-device fleet · unit: pickup/delivery events. Shares are of total events, not of the fleet.

What a returning device is worth

That's a different question from volume, and it doesn't have one answer. A three-year-old machine and a five-year-old one of the same model can land in completely different places, and once processing is paid for, plenty of older units clear very little. Which is exactly why the platform values every device individually, on its own specs and grade, rather than publishing an average and settling against it later — and why you can put a real number in front of a client instead of a band you'd have to defend.

The engine behind that carries over a million priced observations, and every valuation ships with its basis — aggregated market comparables, sample size, confidence score. Circular Momentum FMV Engine · 2023–2026

Why now

Someone is going to own the back end of your accounts.

ITAM platforms are absorbing lifecycle services. ITADs are moving up-stack. OEM circularity programs are going direct.

Asset return is how the incumbent keeps the account — and how the challenger takes it.

If you already hold the account

You sold the fleet. You'll sell the refresh. The return is the one part of the lifecycle you currently hand to somebody else — and handing it over is an introduction, not a transaction.

If you're trying to take one

Asset return gets you into the conversation at the point where the incumbent is weakest: the end of the lifecycle, where nobody has a good answer and the client already knows it.

Either way, it's a standing relationship

Refresh runs on a cycle and offboarding never stops. A return program puts you in front of the client every month rather than once every three or four years.

What's included

Your name on the door. Everything behind it, already built.

A branded platform per client

Not one portal with your logo on it — a separate branded environment per client, on your program name and domain. Their people see their own company. Your rates, your terms, your relationship.

A contracted ecosystem

R2v3-certified vendors, nationwide. R2v3 chain of custody on every unit, NIST 800-88 wipe, and a Certificate of Destruction per device. Right-sized packaging and prepaid freight both ways. The supply chain is already contracted — you inherit it on day one instead of negotiating it.

Onboarding, SOW and agreements done for you

The statement of work, the service agreement and the data-handling terms exist and have been through client security review before. Configure the brand and the rate card and go live — launch in days, not months.

Billing built in

Settlement automation runs per unit, itemized, with the fee schedule applied line by line. Bi-weekly reconciliation produces invoice-ready financials and an inventory file to match. The books close themselves.

Integrations where your clients already work

FedEx for freight and carrier scans, ServiceNow and asset-management systems for the ticket side, Certus and Blackbelt 360 on the sanitization side, Shopify for storefront trade-in. Carrier scans drive the timeline — no status is typed by a human.

Optional ESG reporting your client can publish

Per returned asset, by device class — never a fleet average. A laptop that is resold avoids roughly 224 kg CO₂e, against about 5.0 kg if that same laptop is recycled instead. It reports out of the same chain of custody that produced the certificate, so the sustainability figure and the settlement figure describe the same device. Available as an option.

Avoided Scope 3 emissions per laptop, from the Circular Momentum FMV Engine. Per device class, not a fleet average; reuse figures apply only where the unit is actually resold.
The product

One platform. A different brand in front of every client.

Your brand, or theirs — per client

Colors, program name, logo and domain are configuration, not a fork. Run it as your own service across your whole book, or stand up a client's own name where the account wants it. Nothing underneath changes.

returns.northstarreturns.com
ANorthstar Returns
Deep teal & amber · the ITAD partner's own brand · ACME's rate card

The books close themselves

Every unit settles itemized, and every period closes into financials and an inventory file your finance team can invoice from directly. No one reconciles a settlement by hand, and nothing waits on a month-end scramble.

returns.acmeassetreturn.com/admin/reconciliation-runs
AAcme Asset Return · AdminMorgan Hale
Reconciliation runs
PeriodOrdersNetFiles
Jul 1 – Jul 145$1,208.00financials.csv inventory.csv
Jun 17 – Jun 308$1,946.00financials.csv inventory.csv
Jun 3 – Jun 166$1,412.00financials.csv inventory.csv
The economics

You already know your ceiling. It comes from their side of the table.

A client chasing a single device back spends about $210 on that one device — $120 of kit and freight, plus $90 of their own people's time. The retrieval fee everyone quotes is only the first of those two.

A program priced under $210 per device costs your client less than doing it themselves — before you count a single unit that never comes back.

Circular Momentum Research Brief, Jul 2026

That's the whole argument, and it holds up because it isn't ours: it's what the work costs the client when nobody is running it for them. It's also pure outlay — no assumption about what the returned machine resells for is baked into it, which is why it survives the conversation where a client asks you to prove the number. Circular Momentum Research Brief, Jul 2026

And the pain is close to universal: 71% of employers of employers have had a departing employee not return equipment — averaging $1,963 of hardware. That's the share of companies with at least one incident, which is the honest way to read it: not a rate per device, but a problem almost every one of your accounts already has. Capterra 2022 Employee Offboarding Survey, n=287

What you take into the room

Four questions to ask any asset-return provider.

Hand these to a prospect and they'll ask them of whoever is in there now. You already know how that goes, because you know how you answer.

  1. Can you tell me what this device is worth before I ship it?
  2. Is the valuation produced by a party that takes no share of the settlement?
  3. Can I see the basis: comparables, sample size, confidence?
  4. When the settlement arrives, is it itemized per unit?

We built the platform so the answer to all four is yes. Every device is valued by an engine operated independently of the processor, the packaging provider and the reseller — one that takes no share of the settlement — and the valuation shows its basis. Proof, not promises.

Getting started

Three steps to live.

1 · Size it

We run your client base through the movement model and come back with annual device volume and model the recovery.

2 · Brand it

Your program name, colors, domain and rate card. Agreements and onboarding are handled. You configure — you don't build.

3 · Sell it

Kits ship, devices come back, value settles, reconciliation produces the financials. Add the next client the same day you sign them.

In-place wipe and validation before the device leaves the client's site is coming as a paid option. Today, certified data destruction happens on receipt and a per-unit certificate follows the device either way — worth knowing when you scope, because it affects sequencing.

See the whole thing, screen by screen

Your name on the door.

Tell us what your client base looks like. We'll come back with volume, recovery, and a launch plan.